Job description
Who We Are
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com.
This is a full-time position with three days per week in our Stockholm office.
About the role
In this role you will be collaborating with internal and external stakeholders, helping them to understand why the platform behaves a certain way and guide them through best practices in programmatic advertising, collaborate with the product and engineering teams to resolve issues, etc. To thrive in this role you should be an analytical thinker with problem-solving mindset, comfortable communicating technical concepts in simple terms.
What you will do
Provide technical support for internal stakeholders (Account Managers, Customer Success Managers) and external customers
Troubleshoot issues related to campaign delivery, performance and configuration
Diagnose and configure tracking tools (segments, conversion pixels, events)
Investigate budget delivery irregularities and platform anomalies
Generate, analyze, and explain custom reports
Assist with billing-related topics such as invoices and credit limits
Document recurring issues and propose improvements to product and engineering teams
Explain system logic and programmatic advertising principles in user-friendly terms
Job requirements
What You Will Bring
Experience in programmatic advertising, ad operations, or digital advertising
Understanding of CPM, CPC, CPA, CTR, ROAS and attribution models
Knowledge of tracking technologies (pixels, events, segments, cookies, IDs)
Ability to analyze datasets and interpret campaign performance
Strong communication skills for both technical and non-technical audiences
Ability to multitask and manage support queues efficiently
Bonus: experience with DSPs, SSPs, DMPs, or analytics platforms
What We Offer
Be part of a multicultural team that is bringing advertising to the next level
You will learn and evolve in an empowering environment characterized by entrepreneurial actions
Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve’s success
3 Wellness days per year (in Q1, Q2 & Q3) and Employee Assistance Program to help you maintain your well-being
Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes
Work and Travel Program (monthly raffle after 2 years of employment)
We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus
Align your interests with the company's success and take part in our Employee Shares Purchase Plan
You will be entitled to 25 holidays per year in addition to any of the public/bank holidays
Enjoy food and beverage benefits with colleagues and have fun during team events
Healthcare allowance SEK 5000 yearly (Friskvårdsbidrag) and Pension
Transportation allowance SEK 580 monthly
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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