Technical Writer (f/m/d)

Who We Are

Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and an eye on servicing forward-thinking advertising customers, Verve Group’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at www.verve.com.

Smaato (Now part of Verve Group)
Smaato’s digital ad tech platform is the only omnichannel ad server and monetization solution with controls to make monetization simple. Publishers can bring their first-party data and manage all inventory in one place. Marketers get access to the highest-quality inventory so they can reach audiences around the world and on any device. Smaato is part of Verve Group, a subsidiary of Media and Games Invest (MGI). For more information, log on to www.smaato.com.

Who You Are

Cross-functional team player who will partner with the Product Manager to provide high-standard documentation, tooltips, and naming conventions. A proactive individual who is going to help us achieve the team’s objective to build "The United Verve Marketplace" product, a unified UI for the platform that will make it possible to manage more than two marketplaces. Our edge in the future for doubling, and rippling the number of customers, is building a self-service UI application, that our customers can use on their own. You will train customers on 

What You Will Do

• Сollaborate with Product Managers and Development team to build up an understanding of documentation requirements.
• Work closely with the development team to get a clear understanding of how the product works
• Author and maintain an internal knowledge base about the product to simplify the onboarding process and to provide better knowledge-sharing inside the team.
• Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing.
• Write clear and concise documentation for different audiences, both technical and non-technical.
• Describe IT infrastructure and requirements for our internal needs
• Continuasly update and support internal knowledge base

What You Will Bring

• At least 3 years of experience working on SaaS platforms
• Extensive experience in writing Software documentation (requirements, user guides, etc.), documentation for APIs, SDKs, or other end-user materials
• Exceptional communication and interpersonal skills and high attention to detail
• Fluent English

What We Offer

• Join one of the top privacy-first omnichannel ad platforms and gaming companies

• Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level

• Benefit from working with some of the most experienced professionals in our industry and constantly grow with us

• You will learn and evolve in an environment characterized by flat hierarchies and entrepreneurial action

• Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group’s success

• 3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)

• Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes.

• Work and Travel Program (monthly raffle after 2 years of employment)

• We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus

• Align your interests with the company's success and take part in our Employee Shares Purchase Plan

• You will be entitled to 18 holidays per year in addition to any of the public/bank holidays

• Medical insurance for self and family

• Enjoy food and beverage benefits with colleagues and have fun during team events

• Personalized Benefits Platform; with a budget of 4100 INR/month, you can choose the benefits that fit you best from the following options:
  - Mobility and travel
  - Fitness and health care
  - Entertainment and food

Verve Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.